Making a better Contact Form: Part I

August 18, 2009

Contact forms are a very important communication tool. For example, if I am on vacation… meaning I left my iPhone, laptop and email passwords at the office… I could easily send you an email by using your contact form.

But why is it so frustrating filling out a contact form?

There are so many fields to fill out! First name, last name, address 1, address 2, city, state, zip, phone number, fax number, email address and so many more.

What should I do?

First think, am I ever going to mail them any information? If not, then remove the address lines. You could even leave out the state and zip. Only leave vital information that is needed for your first communication with them. Collect the additional information when you make the follow up call.

Show me an example…

Visit contact form to see a live example or preview it below:

Making a better Contact Form: Part I
Contact form on


How many times have you been halfway through filling out a contact form and then closed out of it…never to return? With a less intrusive contact form you will provide your clients and potential clients an easier avenue to communicate with you.