Control Panel

Email administrators and private-label resellers have several levels of control over email domains, accounts, and feature settings—all controlled through the administrative control panel. Also, private-label resellers are able to offer their customers a control panel that is branded with the partner's logo and "look and feel," allowing them to offer their customers administrative access without revealing the outsourcing relationship.

Email administrators can use the control panel to do the following:

1. View system alerts and status
2. Create and manage email accounts and aliases
3. Log in to email accounts
4. Set up mail forwarding and vacation auto-responder messages
5. Manage alias assignments for a specific mailbox
6. Send email announcements to all users
7. Set up full-mailbox notification messages
8. Allocate storage blocks on a per domain and per user basis
9. Modify and reset usernames and passwords
10. Retrieve forgotten passwords
11. View current email account lists, sign up data, and login activity by domain
12. View user statistics, such as forwarding settings, login dates, and aliases
13. View administrator logs
14. View system statistics, such as number of blocked spam and virus messages
15. Configure spam sensitivity, cleanup, and blacklist/safelist settings
16. Add domains, email addresses, or IPs to the safelist or blacklist
17. Subscribe users to specific RSS feeds
18. Restrict users from accessing the RSS reader
19. Create and manage company directories
20. Create and manage email administrators
21. Manage shared calendars
22. Restrict or allow simultaneous logins by a specific administrator
23. Require an administrator to log in to the control panel from a specific IP (or IPs)
24. Request upgrades and manage account information
25. Manage DNS settings, domain name servers, and WHOIS information
26. Lock a domain to prevent transfer
27. View and download support information
28. Submit upgrade requests for mailboxes and storage space
29. Request help from a Support Specialist
30. Receive product updates and service maintenance schedules
31. Update customer information, billing options, and payment intervals
32. View invoice history

Private-label webmail administrators can use the control panel to do the following:

1. Modify webmail interface designs (fonts, colors, HTML)
2. Customize the webmail login page
3. Re-direct login and logout pages for webmail user sessions
4. Format welcome messages for new users per domain
5. Create taglines, which will be included at the bottom of all messages sent from within webmail
6. Turn the online webmail help feature on or off
7. Replace the default support content with your company's support information and documentation