02. We know where to get solutions

Identifying Spam and "Phishing".

Don't fall for this!

Don't fall for this!

These days, Spammers are creating email accounts and websites with official looking logos.  These fake websites are just waiting to steal any credentials that they can get their hands on.

Things to look for...

Are they using urgency to get you to respond?

Look for links within the email.  If it is a well respected or highly used company, they will tell you to log into your account, not click a link on something.

Are they asking for personal information? Or are they asking you to update your account?

Banks, eBay, PayPal, and other companies make it very clear that they will NEVER ask you for personal information over email.  It's always best to go to the official website and call customer service.  Never use the number provided in the spam email for customer service!

Example of a spam message.

Example of a spam message.

You receive an email regarding the shipping of an order you don't recognize-

These types of emails are called “phishing”.  Amazon has recently had flood of emails coming in about “phishing” emails.  Often the fake email contains a link to a website that looks like Amazon, but is in fact a scam.  These “phishing” emails try to steal your Amazon username and password or try to install software onto your computer to steal your personal information.  The messages often include attachments, which they say are your invoice, but are in fact spyware.  

Obvious misspellings and poor sentence structure-

Legitimate senders use spellcheck.  This also includes STrange CAPitalization.  Poor sentence structure is also a warning sign. 

Are there pleas for help from strangers?

Unless you've submitted your email address to a list of charitable causes, no one is going to email you out of nowhere asking for help.

Too good to be true?

I can't stress this enough- IT IS!  Apple does not give away free iPads if you click a link.  There is no prince that passed away leaving you millions of dollars. 

Notification to renew-

Another popular one that our customers see is an email notification to renew their domain.  

What steps should you take?

If an email seems suspicious, it's best to mark it as spam.  Never reply to the email.  You can also talk to your internet service provider to report the email.  

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